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Shangri-La Hotel Surabaya

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La Hotel Surabaya

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

Located in a residential area of Surabaya, the 5-star Shangri-La Hotel Surabaya offers a night club, a seasonal outdoor pool and a tennis court. The hotel was opened in 1994 in a 17-story luxurious building and renovated in 2012.

The deluxe property is situated 3.9 km away from Tunjungan Plaza. Nestled in the upscale district and 4 km from the city center.

Guests can visit a mosque, a museum and monuments as well as golf courses and a zoo close by.

Shangri-La Hotel Surabaya is located within a 20-minute drive from Juanda airport.

Rooms

Shangri-La Hotel Surabaya features 383 contemporary rooms with a panoramic view of the city and such various amenities as complimentary wireless internet, climate control, a laptop-size safe, LCD TV and a stereo system. A dishwasher, coffee/tea makers and a fridge are also provided for self-catering.

Eat & Drink

The lounge restaurant serves Japanese dishes. Guests can eat at Citilites Skyclub and Bistro and Jamoo, situated within a 5-minute walk of the venue.

You can start your day with a continental breakfast, which costs IDR 96802 per person per night.  A full breakfast is served at the price of IDR 116162 per person per night.  The hotel offers a buffet breakfast at the price of IDR 116162 per person per night. 

Services

The hotel offers a cash machine, a beauty salon and a lift and such services as shuttle service, dry cleaning and shopping service.

Relax

On-site recreational facilities include steam baths and massage. For active guests, there are a gym and aerobics classes at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   17.  Number of rooms:   383.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Lift
  • Сhemist's
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Pool view

Room features

  • Air conditioning
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Shangri-La Hotel Surabaya Surabaya location
Show big map »

Hotel Address:

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

Get directions
Airports
  • Juanda (SUB)
    6.3 mi
  • Abdul Rahman Saleh (MLG)
    44.1 mi
Train
  • Gubeng Train Station
    3.0 mi
  • Pasar Turi Train Station Surabaya
    3.0 mi
Restaurants
  • Citilites Skyclub and Bistro (cuisine: American)
    400 ft
  • Jamoo (cuisine: International)
    500 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    17
  • Number of rooms:
    383

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Shangri-La Hotel Surabaya photos Exterior Hotel information
Deluxe Room
City view
  • Room size:

    380 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Voice mail
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Shangri-La Hotel Surabaya photos Room
Deluxe King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

A modern room with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Shangri-La Hotel Surabaya photos Facilities Hotel information
Residence King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
  • Media:LCD TV
Shangri-La Hotel Surabaya photos Room Executive Room
Executive Corner King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
  • Media:LCD TV
Shangri-La Hotel Surabaya photos Room
Executive King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

This room is larger than the Deluxe Double or Twin Room. It comes with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Shangri-La Hotel Surabaya photos Exterior Swimming Pool
Executive Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This suite has air conditioning, sofa and executive lounge access.

Shangri-La Hotel Surabaya photos Facilities Hotel information
Presidential King Suite
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
  • Media:LCD TV
Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Horizon Club, Room

Premier King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
  • Media:LCD TV
Club Deluxe Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Bathroom:Bathroom
  • Dining:Fridge
Room Description:

DOUBLE CLUB DELUXE. ROOM ONLY. Non refundable

Club Deluxe King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Bathroom:Bathroom
  • Dining:Fridge
Room Description:

Deluxe|Horizon Club Deluxe 1 King

Standard Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Standard Double Room (Double bed)

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Horizon Deluxe Room. BED & BREAKFAST. Dynamic product

Executive Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 King-size bed

  • Check Prices
  • Bathroom:Bathroom
  • Dining:Fridge
Room Description:

This room is larger than the Deluxe Double or Twin Room. It comes with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Executive King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
  • Media:LCD TV
Executive Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Executive Room. BED & BREAKFAST. Dynamic product

Shangri-La Hotel Surabaya Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Ampel Mosque4.5 mi
    Jl. Ampel Masjid no. 53
  • Jalesveva Jayamahe Monument6.2 mi
    Jln. Tanjung Perak Barat
  • Ciputra Waterpark5.7 mi
    Water Park Boulevard Citraraya

Restaurants nearby

  • Citilites Skyclub and Bistro400 ft

    Address: Jl. Mayjen Sungkono 101-103
    Phone: +62 31 5621234

    55% likes this, based on 18 reviews
    Cuisine: American

  • Shang Palace500 ft

    Address: Jalan May. Jend. Sungkono 120
    Phone: +62 31 6003 8888

    81% likes this, based on 19 reviews
    Cuisine: Chinese

  • Jamoo500 ft

    Address: Jl May. Jend. Sungkono 120
    Phone: 62 31 6003 8888

    65% likes this, based on 24 reviews
    Cuisine: International
    Price Range: USD 25 - USD 35

  • BU Kris3300 ft

    Address: 1 Jalan Abdul Wahab Siamin

    75% likes this, based on 92 reviews
    Cuisine: Indonesian
    Price Range: USD 27 - USD 102

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    17
  • Number of rooms:
    383

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Cities nearby

Shangri-La Hotel Surabaya Reviews

Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Surabaya

8.4
SuperbBased on42 reviews

Rating by category:

Location
8.0
Rooms
8.9
Service
8.9

Guest reviews

    How to reach hotel

    hotel Shangri-La Hotel Surabaya Surabaya location
    Show big map »

    Hotel Address:

    Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

    Get directions
    Airports
    • Juanda (SUB)
      6.3 mi
    • Abdul Rahman Saleh (MLG)
      44.1 mi
    Train
    • Gubeng Train Station
      3.0 mi
    • Pasar Turi Train Station Surabaya
      3.0 mi
    Restaurants
    • Citilites Skyclub and Bistro (cuisine: American)
      400 ft
    • Jamoo (cuisine: International)
      500 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      17
    • Number of rooms:
      383

    Hotel Awards

    IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Indonesia

    Use Badge