Shangri-La Hotel Surabaya

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La Hotel Surabaya

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

Located in a residential area of Surabaya, the 5-star Shangri-La Hotel Surabaya offers a night club, a seasonal outdoor pool and a tennis court. The hotel was opened in 1994 in a 17-story luxurious building and renovated in 2012.

The deluxe property is situated 3.9 km away from Tunjungan Plaza. Nestled in the upscale district and 4 km from the city center.

Guests can visit a mosque, a museum and monuments as well as golf courses and a zoo close by.

Shangri-La Hotel Surabaya is located within a 20-minute drive from Juanda airport.

Rooms

Shangri-La Hotel Surabaya features 383 contemporary rooms with a panoramic view of the city and such various amenities as complimentary wireless internet, climate control, a laptop-size safe, LCD TV and a stereo system. A dishwasher, coffee/tea makers and a fridge are also provided for self-catering.

Eat & Drink

The lounge restaurant serves Japanese dishes. Guests can eat at Citilites Skyclub and Bistro and Jamoo, situated within a 5-minute walk of the venue.

You can start your day with a continental breakfast, which costs IDR 96802 per person per night.  A full breakfast is served at the price of IDR 116162 per person per night.  The hotel offers a buffet breakfast at the price of IDR 116162 per person per night. 

Services

The hotel offers a cash machine, a beauty salon and a lift and such services as shuttle service, dry cleaning and shopping service.

Relax

On-site recreational facilities include steam baths and massage. For active guests, there are a gym and aerobics classes at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   17.  Number of rooms:   383.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Drugstore/Pharmacy
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Seasonal outdoor pool
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Pool view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
All children
3 - 12 years
Extra bed FREE
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Shangri-La Hotel Surabaya Surabaya location
Show big map »

Hotel Address:

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

Get directions
City Center
  • Surabaya
    2.5 mi
Airports
  • Juanda (SUB)
    6.4 mi
  • Abdul Rahman Saleh (MLG)
    44.2 mi
Train Stations
  • Pasar Turi Train Station Surabaya
    3.0 mi
  • Gubeng Train Station
    3.0 mi
Restaurants
  • Citilites Skyclub and Bistro (cuisine: American)
    700 ft
  • Jamoo (cuisine: International)
    700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    17
  • Number of rooms:
    383

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Horizon Club Room 1 King Bed

Premier King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • + More
  • General:Free internet access
  • Seating area
  • Media:LCD TV
  • DVD player
Club Deluxe Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

DOUBLE CLUB DELUXE. ROOM ONLY. Standard rate

Club Deluxe King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Horizon Club Deluxe 1 King

Standard Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Safe
  • Work desk
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Bedding:Luxury linens
  • Dining:Coffee/tea maker
  • Media:Pay movies
Room Description:

Standard|Standard

Shangri-La Hotel Surabaya photos Exterior Hotel information
Deluxe Twin Room
City view
  • Room size:

    390 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe
  • Work desk
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Bathroom:Bathroom
  • Hair dryer
  • Bedding:Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:LCD TV
  • 220 V AC
  • Computer hookup
  • Pay movies
Room Description:

TWIN DELUXE. ROOM ONLY. Standard rate

Shangri-La Hotel Surabaya photos Room
Deluxe King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

A modern room with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Shangri-La Hotel Surabaya photos Room
Deluxe Upper Floors King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

Shangri-La Hotel Surabaya photos Facilities Hotel information
Residence King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • + More
  • General:Free internet access
Shangri-La Hotel Surabaya photos Room
Executive Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

This room is larger than the Deluxe Double or Twin Room. It comes with a flat-screen cable TV, minibar and tea/coffee-making facilities.

Shangri-La Hotel Surabaya photos Exterior Swimming Pool
Executive King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

This double room features a bathrobe, sofa and air conditioning.

Shangri-La Hotel Surabaya photos Room Executive Room
Executive Corner King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
Shangri-La Hotel Surabaya photos Exterior Swimming Pool
Executive King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
Shangri-La Hotel Surabaya photos Exterior Swimming Pool
Executive Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa bed
  • Dining:Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This suite has air conditioning, sofa and executive lounge access.

Shangri-La Hotel Surabaya photos Facilities Hotel information
Presidential King Suite
Pool view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Club Room

Shangri-La Hotel Surabaya Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Surabaya Zoo1.5 mi

Popular areas

  • Joko Dolog Statue2.4 mi
  • City Center2.4 mi

Places of interest

  • Surabaya Town Square1.0 mi
  • Bungkul Park1.6 mi
  • Darmo Trade Center1.7 mi
  • Royal Plaza1.8 mi
  • Gereja Perawan Maria tak Berdosa2.2 mi
  • BG Juntion2.6 mi
  • Surabaya Plaza2.8 mi
  • Marina Plaza2.9 mi
  • Bratang Flower Market3.0 mi

Train stations

  • Gubeng Train Station2.9 mi
  • Pasar Turi Train Station Surabaya2.9 mi

Shopping areas

  • Ciputra World Surabaya Mall1700 ft
  • Central Point Mall2.1 mi
  • Tunjungan Mall2.4 mi
  • Grand City Mall3.0 mi

Monuments and Landmarks

  • Sharp Bamboo Monument2.4 mi
  • Submarine Monument2.7 mi

Museums

  • House of Sampoerna1.2 mi
  • Mpu Tantular Museum1.6 mi

Local attractions

  • Surabaya Town Square1.1 mi
    Jl. Adityawarman 55
  • Suroboyo Monument1.6 mi
    Jayabaya Terminal
  • Grahadi Building2.6 mi
    Jalan Gubernur Suryo no 7
  • Bungkul Park1.6 mi
    Jl. Darmo
  • Tunjungan Plaza2.4 mi
    Jl. Basuki Rachmad no. 8-12

Near the hotel

  • Ciputra World Surabaya1500 ft
    Jl. Mayjen Sungkono KAV 87

    Restaurants nearby

    • Citilites Skyclub and Bistro700 ft

      Address: Jl. Mayjen Sungkono 101-103
      Phone: +62 31 5621234

      55% likes this, based on 18 reviews
      Cuisine: American

    • Shang Palace700 ft

      Address: Jalan May. Jend. Sungkono 120
      Phone: +62 31 6003 8888

      81% likes this, based on 19 reviews
      Cuisine: Chinese

    • Jamoo700 ft

      Address: Jl May. Jend. Sungkono 120
      Phone: 62 31 6003 8888

      65% likes this, based on 24 reviews
      Cuisine: International
      Price Range: USD 25 - USD 35

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      17
    • Number of rooms:
      383

    Hotel Awards

    IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Indonesia

    Use Badge

    Cities nearby

    Shangri-La Hotel Surabaya Reviews

    Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Surabaya

    Average guest rating

    8.4out of 10
    Superb
    Based on 42 reviews

    Rating by category:

    Service
    8.9
    Value
    8.7
    Location
    8.0
    Rooms
    8.9

    Guest reviews

      How to reach hotel

      hotel Shangri-La Hotel Surabaya Surabaya location
      Show big map »

      Hotel Address:

      Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

      Get directions
      City Center
      • Surabaya
        2.5 mi
      Airports
      • Juanda (SUB)
        6.4 mi
      • Abdul Rahman Saleh (MLG)
        44.2 mi
      Train Stations
      • Pasar Turi Train Station Surabaya
        3.0 mi
      • Gubeng Train Station
        3.0 mi
      Restaurants
      • Citilites Skyclub and Bistro (cuisine: American)
        700 ft
      • Jamoo (cuisine: International)
        700 ft
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2012
      • Number of floors:
        17
      • Number of rooms:
        383

      Hotel Awards

      IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Indonesia

      Use Badge