Shangri-La Hotel Surabaya

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La Hotel Surabaya

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

The 5-star Shangri-La Hotel Surabaya is set just 2.5 km from Sharp Bamboo Monument, Surabaya Zoo and Joko Dolog Statue. Renovated in 2012, the charming hotel has welcomed guests since 1994.

The hotel is in the convenient location steps away from a museum, a mosque and monuments. Surabaya city center is 4 km away.

Placed near a zoo and golf courses, the hotel offers a year-round outdoor pool, a ballroom and a night club for on-site relaxation.

Shangri-La Hotel Surabaya is within a 15-minute drive to Juanda airport.

Rooms

The hotel has luxurious guestrooms include residence king suite, executive king suite and club deluxe king room that come with cable TV with on-demand movies, a stereo system, television with satellite channels, free wireless internet and climate control. The rooms have a panoramic view of the city. Guestrooms are outfitted with a modern interior.

Eat & Drink

Guests can have breakfast in the restaurant every morning. Different dishes of Mexican cuisine are served at the restaurant. Offering various dining options, Citilites Skyclub and Bistro and Jamoo are about 5-minute walk away.

You can start your day with a continental breakfast, which costs IDR 96802 per person per night.  A full breakfast is served at the price of IDR 116162 per person per night.  The hotel offers a buffet breakfast at the price of IDR 116162 per person per night. 

Services

The hotel offers an ATM, a lift and a beauty salon along with a business center, a photocopier and secretarial services to fulfill the needs of all travelers.

Relax

There are a health club, a sauna and a spa area as well as steam baths and massage available for guests' relaxation. A gym and aerobics classes are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   17.  Number of rooms:   383.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Drugstore/Pharmacy
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Seasonal outdoor pool
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
All children
3 - 12 years
Extra bed FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Shangri-La Hotel Surabaya Surabaya location
Show big map »

Hotel Address:

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

Get directions
City Center
  • Surabaya
    2.5 mi
Airports
  • Juanda (SUB)
    6.4 mi
  • Abdul Rahman Saleh (MLG)
    44.2 mi
Train Stations
  • Pasar Turi Train Station Surabaya
    3.0 mi
  • Gubeng Train Station
    3.0 mi
Restaurants
  • Citilites Skyclub and Bistro (cuisine: American)
    700 ft
  • Jamoo (cuisine: International)
    700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    17
  • Number of rooms:
    383

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Shangri-La Hotel Surabaya photos Room
Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Premier Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Club Deluxe Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|DOUBLE CLUB DELUXE

Club Deluxe King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Executive Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Standard Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Safe
  • Work desk
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Bedding:Luxury linens
  • Dining:Coffee/tea maker
  • Media:Pay movies
Room Description:

Standard|Standard

Standard Suite
  • Max occupancy:

    2 persons

  • Check Prices
Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Three-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Standard Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Three-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Superior Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Superior Executive Floor Room
  • Max occupancy:

    2 persons

  • Check Prices
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Executive Deluxe Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Executive Floor Room
  • Max occupancy:

    2 persons

  • Check Prices
Shangri-La Hotel Surabaya photos Room
Deluxe Twin Room
City view
  • Room size:

    390 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Pay movies
Room Description:

Deluxe|TWIN DELUXE

Deluxe Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Deluxe Three-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Shangri-La Hotel Surabaya photos Room
Deluxe King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
  • Media:LCD TV
Room Description:

Deluxe|DOUBLE DELUXE KING BED

Deluxe One-Bedroom Suite Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Two-Bedroom Suite Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Three-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Shangri-La Hotel Surabaya photos Facilities Hotel information
Residence King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • + More
  • General:Free internet access
Shangri-La Hotel Surabaya photos Room
Executive Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Deluxe|Double or Twin EXECUTIVE

Executive Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Shangri-La Hotel Surabaya photos Room Executive Room
Executive Corner King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • Work desk
Shangri-La Hotel Surabaya photos Room Executive Room
Executive King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • + More
  • General:Free internet access
Room Description:

Deluxe|Executive Room 1 King

Executive King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
Executive Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Executive Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Executive Suite

Executive Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Shangri-La Hotel Surabaya photos Facilities Hotel information
Presidential King Suite
Pool view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Room

Shangri-La Hotel Surabaya Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Surabaya Zoo1.5 mi

Popular areas

  • City Center2.4 mi
  • Joko Dolog Statue2.4 mi

Places of interest

  • Surabaya Town Square1.0 mi
  • Bungkul Park1.6 mi
  • Darmo Trade Center1.7 mi
  • Royal Plaza1.8 mi
  • Gereja Perawan Maria tak Berdosa2.2 mi
  • BG Juntion2.6 mi
  • Surabaya Plaza2.8 mi
  • Marina Plaza2.9 mi
  • Bratang Flower Market3.0 mi

Train stations

  • Gubeng Train Station2.9 mi
  • Pasar Turi Train Station Surabaya2.9 mi

Shopping areas

  • Ciputra World Surabaya Mall1700 ft
  • Central Point Mall2.1 mi
  • Tunjungan Mall2.4 mi
  • Grand City Mall3.0 mi

Monuments and Landmarks

  • Sharp Bamboo Monument2.4 mi
  • Submarine Monument2.7 mi

Museums

  • House of Sampoerna1.2 mi
  • Mpu Tantular Museum1.6 mi

Local attractions

  • Museum Sempoerna1.2 mi
    Taman Sampoerna 6, Surabaya
  • Taman Bungkul1.7 mi
    Jalan Raya Darmo, Surabaya
  • Ciputra Waterpark2.4 mi
    Water Park Boulevard, Surabaya
  • Surabaya's Zoo1.5 mi
    Jl. Setail 1, Surabaya
  • Museum Mpu Tantular1.7 mi
    Jalan Raya Darmo, Surabaya

Restaurants nearby

  • Citilites Skyclub and Bistro700 ft

    Address: Jl. Mayjen Sungkono 101-103
    Phone: +62 31 5621234

    55% likes this, based on 18 reviews
    Cuisine: American

  • Shang Palace700 ft

    Address: Jalan May. Jend. Sungkono 120
    Phone: +62 31 6003 8888

    81% likes this, based on 19 reviews
    Cuisine: Chinese

  • Jamoo700 ft

    Address: Jl May. Jend. Sungkono 120
    Phone: 62 31 6003 8888

    65% likes this, based on 24 reviews
    Cuisine: International
    Price Range: USD 25 - USD 35

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    17
  • Number of rooms:
    383

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Hotels nearby
Griyo Avi Hotel
3 stars
2 km
Artotel Surabaya
3 stars
3 km
Novotel Surabaya
4 stars
4 km
Midtown Hotel
3 stars
4 km
Rukotel Surabaya
2 stars
5 km
Cities nearby

Shangri-La Hotel Surabaya Reviews

Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Surabaya

Average guest rating

8.4out of 10
Superb
Based on 42 reviews

Rating by category:

Location
8.0
Rooms
8.9
Service
8.9
Value
8.7

Guest reviews

    How to reach hotel

    hotel Shangri-La Hotel Surabaya Surabaya location
    Show big map »

    Hotel Address:

    Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256

    Get directions
    City Center
    • Surabaya
      2.5 mi
    Airports
    • Juanda (SUB)
      6.4 mi
    • Abdul Rahman Saleh (MLG)
      44.2 mi
    Train Stations
    • Pasar Turi Train Station Surabaya
      3.0 mi
    • Gubeng Train Station
      3.0 mi
    Restaurants
    • Citilites Skyclub and Bistro (cuisine: American)
      700 ft
    • Jamoo (cuisine: International)
      700 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      17
    • Number of rooms:
      383

    Hotel Awards

    IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Indonesia

    Use Badge