Shangri-La Hotel Surabaya

Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Shangri-La Hotel Surabaya

Free Wi-Fi
Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

Located in the upscale district, Shangri-La Hotel Surabaya offers luxurious rooms as well as a ballroom, a night club and loungers. This charming hotel was opened in 1994 and renovated in 2012.

Just 4 km from the center of Surabaya known for Bungkul Park, Darmo Trade Center and Ciputra World Surabaya Mall. There are a zoo and golf courses in the area.

Guests may find Museum Sempoerna within 2.0 km and Ciputra Waterpark within 3.9 km of the property.

Shangri-La Hotel Surabaya lies within 15 minutes’ drive to Juanda airport.

Rooms

Shangri-La Hotel Surabaya provides 383 guestrooms appointed with cable TV with on-demand movies, a stereo system, TV with satellite channels, free Wi-Fi and climate control for a pleasant stay in Surabaya. Some hotel rooms come with a panoramic view over the city. The rooms feature a modern interior.

Eat & Drink

An excellent on-site restaurant serves dishes of Mexican cuisine. At the large lobby bar guests will enjoy a selection of cocktails and coffee. Guests can dine at Citilites Skyclub and Bistro and Jamoo located within 5 minutes' walk away.

You can start your day with a continental breakfast, which costs IDR 96802 per person per night.  A full breakfast is served at the price of IDR 116162 per person per night.  The hotel offers a buffet breakfast at the price of IDR 116162 per person per night. 

Services

Business facilities include a business center, a photocopier and secretarial services to suit the needs of business travelers.

Relax

The youngest guests are offered babysitting, a playground and a mini club. There are a gym and aerobics classes provided at Shangri-La Hotel Surabaya.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   17.  Number of rooms:   383.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Drugstore/Pharmacy
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Seasonal outdoor pool
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay for free in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Shangri-La Hotel Surabaya Surabaya location
Show big map »

Hotel Address:

Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256

Get directions
City Center
  • Surabaya
    2.5 mi
Airports
  • Juanda (SUB)
    6.4 mi
  • Abdul Rahman Saleh (MLG)
    44.2 mi
Train Stations
  • Pasar Turi Train Station Surabaya
    3.0 mi
  • Gubeng Train Station
    3.0 mi
Restaurants
  • Citilites Skyclub and Bistro (cuisine: American)
    700 ft
  • Jamoo (cuisine: International)
    700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    17
  • Number of rooms:
    383

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Shangri-La Hotel Surabaya photos Room
Club King Room
Bed type: King-size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Club Deluxe Twin Room
    Bed type: 2 Single beds or Double bed or Twin beds
    Check Prices
    • Free Wi-Fi
    — Less information+ More information
    Room facilities
      Club Deluxe King Room
      Bed type: King-size bed
      Check Prices
      • Free Wi-Fi
      — Less information+ More information
      Room facilities
        Standard Room
        Bed type: Double bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information

        Standard|Standard

        Room facilities
          Shangri-La Hotel Surabaya photos Room
          Deluxe Room
          Bed type: 1 Twin bed or 2 Single beds or Queen-size bed or Twin beds
          Size: 390 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Deluxe|Horizon Deluxe Promo Room

          Room facilities
            Shangri-La Hotel Surabaya photos Room
            Deluxe King Room
            Bed type: King-size bed
            Check Prices
            • Free Wi-Fi
            — Less information+ More information
            Room facilities
              Shangri-La Hotel Surabaya photos Facilities Hotel information
              Residence King Suite
              Bed type: King-size bed
              Check Prices
              • Free Wi-Fi
              — Less information+ More information
              Room facilities
                Shangri-La Hotel Surabaya photos Room
                Executive Room
                Bed type: Double bed or Twin beds or King-size bed or 1 Super King-size bed
                Size: 530 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Deluxe|Executive Promo Room

                Room facilities
                  Shangri-La Hotel Surabaya photos Room Executive Room
                  Executive Corner King Room
                  Bed type: King-size bed
                  Check Prices
                  • Free Wi-Fi
                  — Less information+ More information
                  Room facilities
                    Shangri-La Hotel Surabaya photos Room Executive Room
                    Executive King Room
                    Bed type: King-size bed
                    Check Prices
                    • Free Wi-Fi
                    — Less information+ More information
                    Room facilities
                      Executive King Suite
                      Bed type: King-size bed
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information
                      Room facilities

                        How to reach hotel

                        hotel Shangri-La Hotel Surabaya Surabaya location
                        Show big map »

                        Hotel Address:

                        Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256

                        Get directions
                        City Center
                        • Surabaya
                          2.5 mi
                        Airports
                        • Juanda (SUB)
                          6.4 mi
                        • Abdul Rahman Saleh (MLG)
                          44.2 mi
                        Train Stations
                        • Pasar Turi Train Station Surabaya
                          3.0 mi
                        • Gubeng Train Station
                          3.0 mi
                        Restaurants
                        • Citilites Skyclub and Bistro (cuisine: American)
                          700 ft
                        • Jamoo (cuisine: International)
                          700 ft
                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          17
                        • Number of rooms:
                          383

                        Hotel Awards

                        IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Indonesia

                        Use Badge

                        Shangri-La Hotel Surabaya Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Tourist attractions

                        • Surabaya Zoo - 1.5 mi

                        Popular areas

                        • City Center - 2.4 mi
                        • Joko Dolog Statue - 2.4 mi

                        Places of interest

                        • Surabaya Town Square - 1.0 mi
                        • Bungkul Park - 1.6 mi
                        • Darmo Trade Center - 1.7 mi
                        • Royal Plaza - 1.8 mi
                        • Gereja Perawan Maria tak Berdosa - 2.2 mi
                        • BG Juntion - 2.6 mi
                        • Surabaya Plaza - 2.8 mi
                        • Marina Plaza - 2.9 mi
                        • Bratang Flower Market - 3.0 mi

                        Train stations

                        • Gubeng Train Station - 2.9 mi
                        • Pasar Turi Train Station Surabaya - 2.9 mi

                        Shopping areas

                        • Ciputra World Surabaya Mall - 1700 ft
                        • Central Point Mall - 2.1 mi
                        • Tunjungan Mall - 2.4 mi
                        • Grand City Mall - 3.0 mi

                        Monuments and Landmarks

                        • Sharp Bamboo Monument - 2.4 mi
                        • Submarine Monument - 2.7 mi

                        Museums

                        • House of Sampoerna - 1.2 mi
                        • Mpu Tantular Museum - 1.6 mi

                        Local attractions

                        • Museum Sempoerna - 1.2 mi
                          Taman Sampoerna 6, Surabaya
                        • Taman Bungkul - 1.7 mi
                          Jalan Raya Darmo, Surabaya
                        • Ciputra Waterpark - 2.4 mi
                          Water Park Boulevard, Surabaya
                        • Surabaya's Zoo - 1.5 mi
                          Jl. Setail 1, Surabaya
                        • Museum Mpu Tantular - 1.7 mi
                          Jalan Raya Darmo, Surabaya

                        Restaurants nearby

                        • Citilites Skyclub and Bistro - 700 ft

                          Address: Jl. Mayjen Sungkono 101-103
                          Phone: +62 31 5621234

                          55% likes this, based on 18 reviews
                          Cuisine: American

                        • Shang Palace - 700 ft

                          Address: Jalan May. Jend. Sungkono 120
                          Phone: +62 31 6003 8888

                          81% likes this, based on 19 reviews
                          Cuisine: Chinese

                        • Jamoo - 700 ft

                          Address: Jl May. Jend. Sungkono 120
                          Phone: 62 31 6003 8888

                          65% likes this, based on 24 reviews
                          Cuisine: International
                          Price Range: USD 25 - USD 35

                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          17
                        • Number of rooms:
                          383

                        Hotel Awards

                        IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Indonesia

                        Use Badge

                        Hotels nearby
                        Artotel Surabaya
                        3 stars
                        3 km
                        Novotel Surabaya
                        4 stars
                        4 km
                        Rukotel Surabaya
                        2 stars
                        5 km
                        Cities nearby

                        Shangri-La Hotel Surabaya Reviews

                        Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Surabaya

                        Average guest rating

                        8.4out of 10
                        Superb
                        Based on 42 reviews

                        Rating by category:

                        Location
                        8.0
                        Rooms
                        8.9
                        Service
                        8.9
                        Value
                        8.7

                        Guest reviews

                          How to reach hotel

                          hotel Shangri-La Hotel Surabaya Surabaya location
                          Show big map »

                          Hotel Address:

                          Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256

                          Get directions
                          City Center
                          • Surabaya
                            2.5 mi
                          Airports
                          • Juanda (SUB)
                            6.4 mi
                          • Abdul Rahman Saleh (MLG)
                            44.2 mi
                          Train Stations
                          • Pasar Turi Train Station Surabaya
                            3.0 mi
                          • Gubeng Train Station
                            3.0 mi
                          Restaurants
                          • Citilites Skyclub and Bistro (cuisine: American)
                            700 ft
                          • Jamoo (cuisine: International)
                            700 ft
                          Hotel information
                          • Check-in:
                            from  2 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2012
                          • Number of floors:
                            17
                          • Number of rooms:
                            383

                          Hotel Awards

                          IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Indonesia

                          Use Badge