Shangri-La Hotel Surabaya

Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La Hotel Surabaya

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Table tennis

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

Overview

The deluxe Shangri-La Hotel Surabaya is a 5-star property set next to Museum Sempoerna, Balai Pemuda and Ciputra Waterpark. Residing in a 17-story building, the hotel was opened in 1994 and renovated in 2012.

Shangri-La Hotel Surabaya is also placed near to Submarine Monument, Surabaya Town Square and Ciputra World Surabaya Mall. The venue is 5 km away from the city center.

Guests can reach Shangri-La Hotel Surabaya by car from Juanda airport in 15 minutes.

Rooms

The property comprises 383 contemporary rooms equipped with satellite TV, a sofa, a laptop-size safe, free Wi-Fi and individual climate control. Most of the rooms offer a panoramic view of the city. Room facilities include coffee/tea makers and a fridge as well as a down comforter and luxury linens.

Eat & Drink

Guests can try fine meals of Mexican cuisine in the excellent restaurant onsite. Citilites Skyclub and Bistro and Jamoo are situated in a busy area, about 200 meters from the venue.

You can start your day with a continental breakfast, which costs IDR 96802 per person per night.  A full breakfast is served at the price of IDR 116162 per person per night.  The hotel offers a buffet breakfast at the price of IDR 116162 per person per night. 

Services

Shangri-La Hotel Surabaya provides a business center, a photocopier and secretarial services along with medical service, newspaper service and shuttle service.

Relax

On-site fitness facilities include a gym and aerobics classes. Guests can choose from lawn tennis and table tennis available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   17.  Number of rooms:   383.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Drugstore/Pharmacy
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Outdoor tennis court
  • Golf course
  • Aerobics
  • Table tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Kids club

Leisure facilities

  • Seasonal outdoor pool
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Garden area
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Shangri-La Hotel Surabaya Surabaya location
Show big map »

Hotel Address:

Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256

Get directions
City Center
  • Surabaya
    2.5 mi
Airports
  • Juanda (SUB)
    6.3 mi
  • Abdul Rahman Saleh (MLG)
    44.1 mi
Train Stations
  • Pasar Turi Train Station Surabaya
    3.0 mi
  • Gubeng Train Station
    3.0 mi
Restaurants
  • Citilites Skyclub and Bistro (cuisine: American)
    500 ft
  • Jamoo (cuisine: International)
    600 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    17
  • Number of rooms:
    383

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Shangri-La Hotel Surabaya photos Room
Club Double Room
Bed type: King-size bed
Size: 380 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Shangri-La Hotel Surabaya photos Room
    Club Deluxe Double Room
    Bed type: Double bed or Twin beds or 2 Single beds
    Size: 390 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Shangri-La Hotel Surabaya photos Room
      Deluxe Room
      Bed type: 1 Twin bed or King-size bed or Double bed or Twin beds
      Size: 390 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Shangri-La Hotel Surabaya photos Facilities Hotel information
        Residence Suite
        Bed type: King-size bed
        Size: 905 sq. feet
        Check Prices
        • Free Wi-Fi
        — Less information+ More information
        Room facilities
          Shangri-La Hotel Surabaya photos Room Executive Room
          Executive Corner Double Room
          Bed type: King-size bed
          Check Prices
          • Free Wi-Fi
          — Less information+ More information
          Room facilities
            Shangri-La Hotel Surabaya photos Room
            Executive Double Room
            Bed type: King-size bed or Double bed or Twin beds or Double bed
            Size: 530 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Executive Suite
              Bed type: King-size bed
              Size: 905 sq. feet
              Check Prices
              • Free Wi-Fi
              — Less information+ More information
              Room facilities
                Shangri-La Hotel Surabaya photos Facilities Hotel information
                Presidential Suite
                Bed type: King-size bed
                Size: 2240 sq. feet
                Check Prices
                • Free Wi-Fi
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Shangri-La Hotel Surabaya Surabaya location
                  Show big map »

                  Hotel Address:

                  Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256

                  Get directions
                  City Center
                  • Surabaya
                    2.5 mi
                  Airports
                  • Juanda (SUB)
                    6.3 mi
                  • Abdul Rahman Saleh (MLG)
                    44.1 mi
                  Train Stations
                  • Pasar Turi Train Station Surabaya
                    3.0 mi
                  • Gubeng Train Station
                    3.0 mi
                  Restaurants
                  • Citilites Skyclub and Bistro (cuisine: American)
                    500 ft
                  • Jamoo (cuisine: International)
                    600 ft
                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2012
                  • Number of floors:
                    17
                  • Number of rooms:
                    383

                  Hotel Awards

                  IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Indonesia

                  Use Badge

                  Shangri-La Hotel Surabaya Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Popular areas

                  • City Center - 2.5 mi

                  Places of interest

                  • Surabaya Town Square - 1.0 mi
                  • Bungkul Park - 1.6 mi
                  • Darmo Trade Center - 1.7 mi
                  • Royal Plaza - 1.8 mi
                  • Gereja Perawan Maria tak Berdosa - 2.3 mi
                  • Sharp Bamboo Monument - 2.4 mi
                  • BG Juntion - 2.7 mi
                  • Surabaya Plaza - 2.8 mi
                  • Submarine Monument - 2.8 mi
                  • Marina Plaza - 2.9 mi
                  • Bratang Flower Market - 3.0 mi

                  Train stations

                  • Gubeng Train Station - 3.0 mi
                  • Pasar Turi Train Station Surabaya - 3.0 mi

                  Convention centers

                  • Joko Dolog Statue - 2.5 mi

                  Shopping areas

                  • Ciputra World Surabaya Mall - 1700 ft
                  • House of Sampoerna - 1.2 mi
                  • Mpu Tantular Museum - 1.6 mi
                  • Central Point Mall - 2.1 mi
                  • Grand City Mall - 3.0 mi

                  Business areas

                  • Tunjungan Mall - 2.5 mi

                  Golf courses and Country clubs

                  • Surabaya Zoo - 1.5 mi

                  Local attractions

                  • Museum Sempoerna - 1.3 mi
                    Taman Sampoerna 6, Surabaya
                  • Taman Bungkul - 1.8 mi
                    Jalan Raya Darmo, Surabaya
                  • Ciputra Waterpark - 2.4 mi
                    Water Park Boulevard, Surabaya
                  • Surabaya's Zoo - 1.6 mi
                    Jl. Setail 1, Surabaya
                  • Museum Mpu Tantular - 1.8 mi
                    Jalan Raya Darmo, Surabaya

                  Restaurants nearby

                  • Citilites Skyclub and Bistro - 500 ft

                    Address: Jl. Mayjen Sungkono 101-103
                    Phone: +62 31 5621234

                    55% likes this, based on 18 reviews
                    Cuisine: American

                  • Shang Palace - 600 ft

                    Address: Jalan May. Jend. Sungkono 120
                    Phone: +62 31 6003 8888

                    81% likes this, based on 19 reviews
                    Cuisine: Chinese

                  • Jamoo - 600 ft

                    Address: Jl May. Jend. Sungkono 120
                    Phone: 62 31 6003 8888

                    65% likes this, based on 24 reviews
                    Cuisine: International
                    Price Range: USD 25 - USD 35

                  • BU Kris - 3300 ft

                    Address: 1 Jalan Abdul Wahab Siamin

                    75% likes this, based on 92 reviews
                    Cuisine: Indonesian
                    Price Range: USD 27 - USD 102

                  Hotel information
                  • Check-in:
                    from  2 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2012
                  • Number of floors:
                    17
                  • Number of rooms:
                    383

                  Hotel Awards

                  IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Indonesia

                  Use Badge

                  Hotels nearby
                  Artotel Surabaya
                  3 stars
                  3 km
                  Novotel Surabaya
                  4 stars
                  4 km
                  Rukotel Surabaya
                  2 stars
                  5 km
                  Cities nearby

                  Shangri-La Hotel Surabaya Reviews

                  Guest reviews are submitted by our customers after their stay at Shangri-La Hotel Surabaya

                  Average guest rating

                  8.4out of 10
                  Superb
                  Based on 42 reviews

                  Rating by category:

                  Location
                  8.0
                  Rooms
                  8.9
                  Service
                  8.9
                  Value
                  8.7

                  Guest reviews

                    How to reach hotel

                    hotel Shangri-La Hotel Surabaya Surabaya location
                    Show big map »

                    Hotel Address:

                    Jl. May. Jend. Sungkono 120, Surabaya, Indonesia, 60256

                    Get directions
                    City Center
                    • Surabaya
                      2.5 mi
                    Airports
                    • Juanda (SUB)
                      6.3 mi
                    • Abdul Rahman Saleh (MLG)
                      44.1 mi
                    Train Stations
                    • Pasar Turi Train Station Surabaya
                      3.0 mi
                    • Gubeng Train Station
                      3.0 mi
                    Restaurants
                    • Citilites Skyclub and Bistro (cuisine: American)
                      500 ft
                    • Jamoo (cuisine: International)
                      600 ft
                    Hotel information
                    • Check-in:
                      from  2 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2012
                    • Number of floors:
                      17
                    • Number of rooms:
                      383

                    Hotel Awards

                    IndonesianHOTEL AWARDSRecommendedSurabayaShangri-La Hotel Surabaya

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Indonesia

                    Use Badge